FAQs

 

  • DO I HAVE TO SIGN A CONTRACT?
  • No, our memberships are month-to-month. Membership cancellation requires a written notice via email. You will receive a confirmation email within 3 business days. After receiving the email cancellation, you will be billed one last time (no prorated dues) and your key tag will work for one month after your last bill date. There is no cancellation required for paid in full memberships. Paid in full memberships automatically expire at the end of the term and do not automatically renew.

 

  • HOW DO I CANCEL MY MEMBERSHIP?
  • Membership cancellation requires a written notice via email. After receiving the email cancellation, you will be billed one last time (no prorated dues) and your key tag will work for one month after your last bill date. If you do not receive an email confirmation from CINCOfit confirming your cancellation, your membership has not been cancelled. There is no cancellation required for paid in full memberships. Paid in full memberships automatically expire at the end of the term and do not automatically renew.

 

  • HOW OLD DO I HAVE TO BE TO JOIN?
  • Children under the age of 18 are allowed to workout with adult supervision. No one under the age of 18 is permitted to purchase an individual membership.

 

  • WHAT HOURS IS CINCOFIT OPEN?
  • We never close…24/7/365! Please see contact page for staffed hours.

 

  • IS THERE AN ENROLLMENT FEE?
  • Yes, there is a one-time $49 fee to join per membership (not per member). However, the enrollment fee is waived for prepaid memberships or if you hire a personal trainer.

 

  • HOW DO I BECOME A MEMBER?
  • Join online or enroll in person at CINCOfit during staffed hours. To schedule an appointment, please email or call: 281.371.2004.

 

  • DO YOU OFFER PERSONAL TRAINING?
  • Yes, we have training to meet every need and every budget. We offer one-on-one personal training as well as small group training. Please see our individual club pages for personal training options.

 

  • DOES CINCOFIT OFFER CHILDCARE?
  • No, we do not offer childcare.

 

  • WHAT IS THE GUEST POLICY AT CINCOFIT?
  • Members may bring guests for a daily fee of $10 per guest. Before attending CINCOfit, guests must complete the release waiver and pay the daily guest fee.

 

  • DOES CINCOFIT OFFER GROUP FITNESS?
  • We currently do not have group fitness classes; however we do offer small group training. Please see our individual club pages for small group training options.

 

  • WHERE ARE YOU LOCATED?
  • We have two locations in Cinco Ranch. Please click here.
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